Jobs in Lunenburg County

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Job Title: Visitor Information Centre Travel Counsellor & Campground Assistant
Location: Lunenburg, Nova Scotia (UNESCO World Heritage Site)
Employment Type: Seasonal (May – October)
Hours: Full-Time & Part-Time Positions Available

Job Overview:

The Lunenburg Board of Trade is seeking enthusiastic and customer-focused individuals to join our team as Visitor Information Centre Travel Counsellors. This role is based at our Visitor Information Centre (VIC) in the historic UNESCO Town of Lunenburg and also includes supporting the daily operations of the Lunenburg RV Park & Campground.

If you love interacting with people, sharing local knowledge, and contributing to a welcoming visitor experience, this is a fantastic opportunity to showcase your hospitality skills while working in one of Nova Scotia’s most picturesque locations.

Key Responsibilities:

Visitor Information Centre Duties:

• Greet and assist visitors by providing up-to-date information on attractions, accommodations, events, and experiences in Lunenburg and the surrounding areas.
• Answer inquiries in person, by phone, and via email, ensuring a positive and welcoming experience.
• Promote local businesses, festivals, and activities to enhance visitors' time in Lunenburg.
• Maintain brochures, maps, and tourism materials in an organized and accessible manner.
• Track visitor statistics and provide feedback to support tourism development efforts.

Lunenburg RV Park & Campground Duties:

• Assist with campground reservations, check-ins, and check-outs using the online booking system.
• Provide customer service to campers, ensuring they have a comfortable and enjoyable stay.
• Address general inquiries and resolve minor guest concerns.
• Maintain the cleanliness and organization of the campground office and public areas.
• Assist with light administrative tasks related to campground operations.

Preferred Skills & Qualifications:

• Strong customer service skills with a friendly and professional demeanor.
• Excellent communication skills, both verbal and written.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Knowledge of Lunenburg and surrounding areas, or a willingness to learn.
• Comfortable using computers for reservations, email communication, and visitor inquiries.
• Social media knowledge is an asset, including content creation and engagement strategies to help promote tourism and campground services.
• Previous experience in hospitality, tourism, or customer service is an asset.
• Ability to work independently and as part of a team.
• Availability to work weekends, holidays, and flexible shifts as needed.

Why Join Us?

• Work in a dynamic and welcoming environment in a UNESCO World Heritage Site.
• Gain hands-on experience in tourism, hospitality, and campground operations.
• Engage with visitors from around the world and contribute to their positive experience in Lunenburg.
• Be part of a supportive team that values local tourism and community development.

If you’re passionate about tourism, enjoy working with people, and want to contribute to Lunenburg’s thriving visitor economy, we’d love to hear from you!

To Apply:
Please submit your resume and a brief cover letter outlining your interest in the position to Office@lunenburgns.com. Applications will be reviewed on a rolling basis.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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